Returns and Refunds Policy

Zoey Logic is committed to providing you with high-quality tech gadgets. If you are not completely satisfied with your purchase, we are here to help! Please read our Return and Refund Policy carefully to understand the process.Return Request To initiate a return, please send an email to [email protected] within 30 days of receiving your item. Include your order number, the item(s) you wish to return, and the reason for the return in your email. We will respond with further instructions.Eligibility for Returns To be eligible for a return, the following conditions must be met:- The item must be in its original condition.- The item must be unused and undamaged.- The item must be in its original packaging.Return Shipping Customers are responsible for the cost of return shipping, unless we have agreed otherwise in writing. We recommend using a trackable shipping service or purchasing shipping insurance for items over a certain value, as we cannot guarantee that we will receive your returned item.Refund Process Once we receive your returned item, we will inspect it and notify you of the approval or rejection of your refund. If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within a certain number of days.Exchanges Currently, we do not offer exchanges. If you need a different item, please return the original item for a refund and place a new order.Non-Returnable Items Certain items are non-returnable, including:- Gift cards- Downloadable software products- Items marked as final saleInternational Returns For international customers, please note that you are responsible for any customs duties or taxes incurred during the return process.For any further questions or assistance, please reach out to us via email at [email protected]. Thank you for shopping with Zoey Logic!